Method Statement

Atrium FM's Mission is:

• To provide the total security solution for clients.
  
  
• It's goals are the provision, management and maintenance of specialist security and personnel services required to fulfil the needs of customer organisations.
  
  
• To achieve this mission Atrium FM adopts a win/win approach in negotiations with customers, placing special emphasis on:
  
  
• Analysing and understanding the customer's requirements and arriving at solutions to satisfy these requirements.
  
  
• Employing the right people with the right interpersonal skills to fulfil the tasks.
  
  
• Implementing a well-planned training programme for all employees.
  
  
• Using experienced management.
  
  
• Formulating and applying Key Performance Indicators (KPI) based Procedures.
  
  
• Where possible, integrating human and electronic resources to provide the most cost-effective and beneficial solution.
  
  

Atrium FM is a forward thinking service solutions company. It is dedicated to ensuring quality of service provision to the customer comes first, particularly at the public interface; a company using new and innovative ideas to benefit all.