Professional people, prepared for the assignment.

Atrium places emphasis on selection, communication, site-specific preparation and ongoing management.

Site-specific training

Before assignment, personnel can be familiarised with the customer’s organisation, environment, requirements, background and ethos. This is particularly important when an officer represents the first human contact visitors have with a customer’s organisation.

Supervision and reporting

Supervisory visits, handovers, incident reporting and customer reporting support service delivery. Exact arrangements are defined for each contract and reflected in the agreed service plan.

Security capability

Prepared for agreed site procedures and incident situations.

Communication

Professional interaction with customers, employees and visitors.

Presentation

Uniformed personnel suited to customer-facing environments.

Continuity

Cover and handover arrangements planned around contract requirements.